Fjer Stay — daily hotel operations

The same system at the front desk and on your phone.

Fjer Stay is not a PMS and does not replace your booking system. It runs alongside it — room status, shifts and daily tasks in one place, from the office and from your phone — so front desk, housekeeping and kitchen work from the same live picture.

On the demo we set Fjer Stay to your daily operations. No credit card required — activation typically happens within one business day.

Fjer Stay live product UI — office desktop and mobile hub

What the house actually uses during the day — by department.

Front desk

  • Live room board
  • Arrivals, departures, guest flow
  • Offers and confirmations from your Word templates
  • Arriving-guest list
  • Shift handover with notes
  • Table reservations
  • Room charges (folio)
  • Passes and gift vouchers
  • Book external appointments from reception
  • Daily report and status log
  • Schedules and attendance

Housekeeping

  • Rooms to clean from the phone
  • Same room board on the corridor
  • Cleaning checklist
  • Quick ticket from the room
  • Laundry and stock
  • Handover and daily report
  • Schedules and attendance

Maintenance

  • Tickets with priority
  • Bath, building, yard areas
  • Tasks and shift handover
  • Schedules and attendance

Kitchen and bar

  • Bar tables and orders
  • Kitchen board
  • Allergy and diet alerts from reception
  • Table reservations from the bar
  • Inventory
  • Events and shift close
  • Schedules and attendance

External services

  • Provider calendar and open slots
  • Booking from reception
  • Provider acknowledgement
  • Partial-hour slot handling

Office

  • Cash-flow ledger
  • Guest database (CSV, Google Contacts)
  • Guest intelligence: RFM, churn, booking score
  • Campaign segments
  • HR and attendance
  • Stock and purchasing
  • Cameras (optional)

Central Europe

  • Eight-language interface
  • IFA and Kurtaxe on offers
  • Thermal and resort workflows
  • Data in Germany, GDPR

Product sheet (PDF)

Fjer Stay is not a PMS — it works next to one

What the PMS does

  • Manages bookings and room allocation
  • Keeps guest records and stay details
  • Rates and availability on the booking side
  • Core booking and billing processes

What Fjer Stay does

  • Live room status and shifts on one shared board
  • Housekeeping, maintenance and internal ticket tracking
  • Shift handover and team communication in one place
  • Daily reception, bar and kitchen tasks, from phone and office

Office

Guest Intelligence

You would not scan the guest list by hand — Fjer Stay does it. See who returns, who is at risk, and who is worth reaching out to, without hours on the list. Especially useful when there is little capacity for guest marketing.

RFM and returns

No manual scan of past guests: who comes back, how often, and how much they spend — a clear view of your regulars.

Churn risk

Saves time: flags guests who are drifting away so you can reach out personally, without hunting lists.

Audiences

Win-back, VIP, newsletter — the system builds the segments; you do not dig through lists.

LTV compass

Longer-term guest value as a guide — decision support, not a percentage promise, and not hours in a spreadsheet.

Guest Intelligence details →

Pricing

Three packages. A clear starting point.

Essential covers reception and housekeeping. Pro adds maintenance and F&B. Full adds office, guest intelligence and external services. The exact monthly fee also depends on room count — quote after the demo.

Founding partners: −20% for the first 12 months — in exchange for feedback.

Annual prepay: pay for 10 months, get 12.

  • Essential

    from €49 / month

    Reception + housekeeping

  • Pro

    from €75 / month

    + Maintenance, kitchen, bar

  • Full

    from €99 / month

    + Office / CRM, external services

In every package

  • 14-day trial, no credit card
  • EU hosting (Germany)
  • Unlimited users for your team
  • Exact quote after the demo — not a self-serve cart

Questions we hear most

What is Fjer Stay?

Hotel operations software: front desk, room status, housekeeping, maintenance, F&B and office on one live view. Built for boutique hotels, thermal resorts and guesthouses — typically 1–120 rooms in Central Europe.

Who is Fjer Stay for?

Properties where at least two or three people share front desk, housekeeping or kitchen work — typically from about 15–20 rooms up. Solo operators still benefit from Guest Intelligence when they would never have time to scan the guest list by hand.

What size properties is Fjer Stay for?

It runs for 1–120 rooms. The strongest day-to-day value shows where a shift is shared — roughly 15–20 rooms and up. Smaller houses often start with Guest Intelligence alone.

I run the pension alone — no receptionist or housekeeper. Is it still for me?

Room board and shift handover help most when several people work the same day. If you work alone, Guest Intelligence saves time: who returns, who is drifting away, whom to contact — without building lists by hand.

Which languages does Fjer Stay support?

The full interface is available in eight languages: Hungarian, English, German, Austrian German, Croatian, Slovak, Romanian and Serbian — one click after sign-in.

Does Fjer Stay handle IFA and local tourist taxes?

Yes, by country: Hungarian IFA, German and Austrian Kurtaxe, Croatian and Serbian boravišna taksa, Slovak ubytovací poplatok. For daily operations — full accounting stays in your existing system or accountant.

Does Fjer Stay handle NTAK reporting?

Fjer Stay does not touch reservations or invoicing — those stay in your existing hotel system. NTAK reporting continues there, unchanged.

How can I try Fjer Stay?

Register at app.fjer.net — about ten minutes. After approval (usually 1–2 business days) you get a 14-day Stay trial. No credit card; one trial per real property.

How long does Fjer Stay take to get started?

Ten minutes to register. Then you get login details and the fourteen-day trial — we help with setup personally.

How secure is Fjer Stay?

Production traffic is HTTPS, data stored in the EU (Germany), role-based access, audit logging, GDPR export and deletion. No marketing cookies.

Start your trial — with personal onboarding.

Registration takes about 10 minutes. Approval typically takes one business day so we can set the account up for your property. No credit card required.

On the demo we set Fjer Stay to your daily operations. No credit card required — activation typically happens within one business day.

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